FAQs

Frequently Asked Questions

Quick Links
What’s included in my free 30-day trial?

Your first month is on us – we give you access to all our Professional features. 

For a full breakdown, see all our plans. 

What’s included in Professional?

Everything in the Free plan, plus full litter tracking, from whelping to weaning. Track and monitor puppy weights, log feeds and treatments and upload documents, photos and certificates.  

For a full breakdown, see all our plans. 

What’s included in the Free plan?

Create adult dog profiles, track matings and predict heat cycles. You can also forecast whelp dates and print and export your records.  

For a full breakdown, see all our plans. 

How do I upgrade to Professional?

Unlock our full breeding toolbox with Professional.

  1. Open the app and go to Settings.
  2. Hit View Subscriptions.
  3. Select Professional.
How do I pause my subscription?

You can switch to our Free plan at any time. Our plans are designed to be flexible, so you always have the freedom to switch to fit around you and your dogs.

And, remember, you will still have access to all your previous records, even when you switch to Free.

Subscriptions are managed by Apple (for iPhone) or Google Play (for Android).

About the app

Can I use PuppyFat on my laptop or computer?

Not yet, but we’re working on it! 

You can currently use PuppyFat on your Apple or Android device, including iPhone, iPad, Samsung, Google and OnePlus phones and tablets.

How do I download the app?

You can download the app via the App Store (if you have an iPhone or iPad) or Google Play (if you have an Android phone or tablet). 

Support and requests

How do I request a new feature?

We’re always happy to hear about your ideas for the app. In fact, our breeding community strongly influences the direction of our brand and technology.

Tap here to request a feature.

Something isn’t working – how do I get tech support?

We’re sorry that something is not quite right.

The best way to get in touch if you need technical support is to raise a support ticket.

Ask our community of over 1,000 breeders!

Our growing, global community of dog breeders is a space to ask questions, get support, share your achievements and meet other like-minded breeders who are as passionate about puppies as you are.

Grab your 30-day free trial today

Enjoy access to our full list of features for free for one month.
(No credit card required)

The comprehensive app
for responsible breeding.

We recognise, celebrate and encourage responsible breeders, giving them the tools and support they need to bring healthy, happy puppies into the world. 

Helpful Links

Features & pricing